Privacy Policy
Privacy Policy
Updated October 17, 2023
How this policy applies to you
This Privacy Policy explains how PicnicHealth handles your personal information when you access the Site and/or use the Service. Terms not defined in this Privacy Policy are defined in the PicnicHealth Terms of Use, and this Privacy Policy is incorporated into the Terms of Use.
We collect information from you on our Site, in email, text and other electronic messages, and when you interact with advertisements or third party services that link to this Privacy Policy. This Policy does not apply to information collected offline or through any other website. You should not use the Service and you may not accept this Policy if you are not of a legal age to form a binding contract with PicnicHealth. By accessing the PicnicHealth Site you agree to this Policy. If you do not agree to any of the terms in this Privacy Policy, you should not access the Site or use the Service.
Your privacy is not for sale
Simply put, we do not and will not use your personal information for any reason, other than as described in this Privacy Policy. PicnicHealth uses and discloses your personal information only as follows:
- to provide the Service;
- to analyze site usage and improve the Service;
- for internal administration;
- to deliver to you any administrative notices, health alerts and communications relevant to your use of the Service;
- to fulfill your requests for certain products and services;
- for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
- to third-party contractors that provide services to PicnicHealth and are bound by these same privacy restrictions;
- to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
- to contact you in response to a request;
- to a buyer or successor in the event of a merger or acquisition;
- to comply with a court order, law or legal process;
- to enforce PicnicHealth’s Terms of Use;
- to protect the security and integrity of our information systems;
- if we reasonably believe that disclosure is necessary or appropriate to protect the rights, property or safety of PicnicHealth or others;
- for another purpose disclosed by us when you provide the information;
- for any other purposes with your consent;
- and as otherwise set forth in this Privacy Policy.
We limit the collection and use of personal information
Certain areas and features of PicnicHealth.com are available to you without registration or the need to provide to us any information. However, other features of the Site or the Service may require registration, which involves provision to PicnicHealth of an email address, a password and a username (collectively the “Registration Information”).
We collect personal information about you from you directly when you fill out forms on the Site and certain details automatically when you navigate through our Site. This personal information includes identifying information such as name, address, email address, phone number, or fax number.
From time to time we may request other personal information to provide you with other benefits of the Service. In all such instances, you will be given the opportunity to provide or to decline to provide that information, and it will be used only for the stated purpose. PicnicHealth may make anonymous or aggregate personal information and disclose such data only in a non-personally identifiable manner to:
- Organizations approved by PicnicHealth that conduct research into health; and
- Users of the Service for purposes of comparison of their personal health situation relative to the broader community.
Access to your Registration Information and any other personal information you provide is strictly restricted and used in accordance with specific internal procedures and safeguards governing access, in order to operate, develop or improve the Service. These individuals have been selected in accordance with our security policies and practices and are bound by confidentiality obligations. They may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information.
We may also share your information:
- As directed by you or with your consent;
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about the users of the Site or the Service is among the assets transferred;
- To enforce any agreement, including any applicable terms of service;
- To establish or exercise our right to defend against legal claims;
- To law enforcement and other government authorities such as legislatures, courts, agencies and litigants if we reasonably believe that such action is necessary to: (a) comply with the law and the reasonable requests of governmental authorities; (b) comply with legal process; (c) respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) protect the security or integrity of the Services’s information systems; and/or (e) exercise or protect our rights, privacy, safety or those of affiliates, clients, you or others; and
- If we reasonably believe disclosure is necessary or appropriate to protect the rights, property, or safety of PicnicHealth or others.
Payment information
When you make a payment on our Site, you may be taken to the website of one of our third-party service providers. Please see our Terms of Use to learn more.
Changes to your registration information
If your Registration Information changes during your subscription to PicnicHealth, we encourage to promptly update it via the Service.
Online session information and use is only used to improve your experience
When you visit PicnicHealth.com, we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Site. When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. This information may contain personal data and may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web design and functionality.
“Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive. PicnicHealth.com may set and access cookies on your computer to track and store preferential information about you. PicnicHealth.com may gather information about you through cookie technology. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of the Service may be impaired for you.
We encode our cookies so that only we can interpret the information stored in them.
Web beacons are images embedded in a Web page or email for the purpose of measuring and analyzing site usage and activity. PicnicHealth.com, or third party service providers acting on our behalf, may use Web beacons to help us analyze Site usage and improve the Service.
We may use third party service providers to help us analyze certain online activities. For example, these service providers may help us measure the performance of our online campaigns or analyze visitor activity on PicnicHealth.com. We may permit these service providers to use cookies and other technologies to perform these services for PicnicHealth.com.
Third-party websites
Our Site may contain links or references to other websites outside of our control. Please be aware that this Privacy Policy does not apply to third-party websites. PicnicHealth does not control and is not responsible for what third parties do with your personal information. Please exercise caution and consult the privacy policies posted on each third-party website for further information.
Data retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Deleting your data
Your data is yours. You can request to remove it anytime you want. Unless we are required to maintain your data for legal purposes, When you request us to delete your account for the Service, your personal information will be permanently expunged from our primary production servers and further access to your account will not be possible. You can contact us at privacy@picnichealth.com if you would like to delete your personal information.
Email communications from us
From time to time we may provide our registered customers with email alerts or email newsletters. You have the ability to opt-out of receiving our promotional emails and to terminate a newsletter subscriptions by following the instructions in the emails to unsubscribe. Opting out in this manner will not end transmission of service-related emails, such as email alerts concerning your records or use of the Service.
Your data security is a top priority
We protect your personal data through a combination of controls and best practices, however no data protection procedures are ever completely secure. Your transmission of your personal information to us is done entirely at your own risk.
We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect PicnicHealth accounts and systems from unauthorized access.
Our service ensures secure communications with encryption
Anytime you submit your Login ID and Password, these communications between your computer and PicnicHealth.com are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.
Children under the age of 18
Our Site and Services are not intended for use by children under the age of 18 without parental consent. If you are under the age of 18, your parent or legal guardian must create your account, submit your personal information, and agree to this Privacy Policy on your behalf.
Your parent or guardian may review your personal information, direct us to delete it, and refuse to allow further collection or use of your personal information. Please note that deleting or refusing to allow collection of your personal information will prevent us from providing the Services.
If we learn that we have collected personal information from a minor under the age of 18 without verification of consent from a parent or guardian, we will delete that information.
California Resident Privacy Rights
Residents of the State of California have the right to request from certain businesses with whom the California resident has an established business relationship a list of all third parties to which the business, during the immediately preceding calendar year, has disclosed certain personally identifiable information for direct marketing purposes.
We post updates on our website whenever there is a change to our privacy and security policy.
We update this Privacy Policy periodically. The revision date appears at the top of the Policy. Changes take effect immediately upon posting. Your continued use of the Site and the Services will be deemed to be your agreement that your personal information may be used in accordance with any changes. If you do not agree with the changes, then you should stop using the Site and the Services and notify us that you do not want your personal information used in accordance with the changes.
What additional information do I need if I am located in the European Economic Area (EEA), Switzerland or the United Kingdom (UK)?
In addition to the disclosures made elsewhere in the Privacy Policy regarding our privacy practices, in some regions, such as the EEA, Switzerland or the UK, you have certain rights under applicable data protection laws. Our legal basis for collecting data in these regions can vary dependent on the nature of the information and the purpose for which we collect. This applies to the ‘personal data’, as defined under applicable data protection laws, of natural persons located in the EEA, Switzerland and the UK.
What additional information do I need if I am located in Australia?
This section provides supplementary information for individuals located in Australia who engage with PicnicHealth or our Services. This section is to be read in conjunction with the remainder of our Privacy Policy. PicnicHealth adheres to the principles of the Privacy Act 1988 and other applicable Australian data protection laws.
What additional information do I need if I am located in Canada?
This section provides supplementary information for individuals located in Canada who engage with PicnicHealth or our Services. This section is to be read in conjunction with the remainder of our Privacy Policy. We adhere to the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian data protection laws.
Note to visitors outside the US, UK, EEA, Australia and Canada
PicnicHealth, and its Services, are intended for use in the US, UK, EEA, Switzerland, Australia and Canada only. We do not knowingly collect personal information about individuals residing outside the above territories.
Contact us if you have any questions or concerns
If you have questions, comments, concerns or feedback regarding this Privacy Policy or any other privacy or security concern, contact us at:
Mission Health Labs, Inc
850 Folsom St
San Francisco, CA 94107
Telephone: (415)-801-0572
Email: help@picnichealth.com