Qualitative Interview User Guide

By

PicnicHealth

Jul 08, 2026 • 4 min read

This guide covers everything you need to prepare for your NAVIGATE-CIDP Study patient interview — from what to expect to how to join. The interview is a relaxed, one-on-one virtual conversation about your experience with Chronic Inflammatory Demyelinating Polyradiculoneuropathy (CIDP). It takes about about 90 minutes, with time for breaks as needed, and you can do it by video or phone — whichever works best for you.

There’s nothing to prepare and nothing to get right. Just show up as you are.

Questions? Reach out at navigate@picnichealth.com or (415) 680-3085.

What You’ll Need for Your Interview

Please have the following ready to make sure your visit goes smoothly:

A fully charged device (smartphone, tablet, or laptop) with a working camera, microphone, and stable internet connection.

Prop your device on a table or stable surface so it faces you at eye level if possible.

A quiet space that is free from distractions.

Time to focus without interruptions so the visit can be completed comfortably.

What to Expect

Schedule your interview

Use the scheduling link on your PicnicHealth Research Dashboard or the link sent to your email.

Tip : Search your inbox for “NAVIGATE-CIDP Interview” to find the scheduling email.

Check your confirmation

You’ll receive an email with your interview time and instructions for joining the call.

Join the call

Click the Zoom link sent to you by email or text message, or use the link available on your PicnicHealth Research Dashboard.

Meet with the research staff member

• The conversation will cover your CIDP journey and treatment experiences. There are no right or wrong answers — your perspective is what matters.
• Ask for your permission to audio-record the session. Recording helps us accurately capture what you share. If you’d rather not be recorded, just say so — we’ll take notes instead, and it won’t change anything about your participation.

Receive compensation

You’ll receive $150 for completing your visit. Available to claim in the Rewards section of your PicnicHealth account after your interview.

A few things to know:

• Take your time. There’s no rush. Pauses and silence are completely fine.
• Skip anything you’d rather not answer. Just say so, and your interviewer will move on.
• Ask for clarification if a question isn’t clear. Your interviewer is happy to rephrase.
• Take a break if you need one. Just let your interviewer know.
• Stop at any time if you want to end early. There’s no expectation either way.

FAQs

What if I need to reschedule?

No problem — just use the rescheduling option in your Research Dashboard to find a new time. Life happens and there’s no penalty for rescheduling.

Do I need to prepare anything?

Nothing at all. You don’t need to review records, study anything, or plan what to say. Just come as you are.

Will what I say be kept private?

Yes. The recording and any notes stay within the PicnicHealth team. When we analyze the interviews and write a report, findings are grouped across all participants and de-identified (meaning your name and personal details, like your date of birth, are removed) before being shared.

If you report a medical event as a result of taking the sponsor's treatment, we may need to provide limited, identifiable information (like details of the event and your name) to the sponsor to satisfy FDA regulations and reporting requirements.

Can I stop the interview after it starts?

Absolutely. You can stop at any point, for any reason or no reason at all. You don’t need to explain. Stopping early won’t affect your NAVIGATE-CIDP participation.