# Using Your Timeline

## How do I download my records?  
*Edited 2 years ago*  
To download specific health records, follow these steps: Click on the document you wish to open. This will display the details of the visit. To open t...

## How can I see records from only a particular doctor?  
*Edited 2 years ago*  
When you’re looking at your Timeline, click the filter icon at the top right of your screen. This will open a dropdown of filter options. Click the ...

## I noticed an error on my timeline, how can I get it fixed?  
*Edited 2 years ago*  
If you notice an error in your PicnicHealth Timeline, click on the three dots in the top bar of the visit with the issue and select Report Issue. In...

## What should I do if I notice there are medical records missing from my PicnicHealth timeline?  
*Edited 2 years ago*  
In the first month, some records might be missing because PicnicHealth is still collecting them for you. Double-check your the status of our requests ...

## When I first view my PicnicHealth timeline, will it be complete?  
*Edited 2 years ago*  
When you first see your timeline, it's likely that some of your medical records are not yet available. That's because PicnicHealth is still working ha...

## Can I share records with family and doctors?  
*Edited 2 years ago*  
Yes. If you click the "Share" button in the top bar of your account, you can add a new person to share your timeline with and see anyone you’ve shared...

## What happens if I end my subscription or withdraw from a study? Can I take my records with me?  
*Edited 2 years ago*  
Your records are yours. You can always access the records we’ve already collected in your Timeline or download them for safekeeping, but some features...

## Can I see what my records will look like in my PicnicHealth account?  
*Edited 2 years ago*  
Yes! You can view a sample account here. We call it your PicnicHealth Timeline because you can see your care journey from start to finish, with all ...

## How do PicnicHealth’s AI features work?  
*Edited 2 years ago*  
Important: AI tools are not a substitute for professional medical advice, diagnosis, or treatment. The Picnic AI assistant provides tools to help you m...
